October 2022 to March 2025
Senior User Experience Designer, Oracle Cloud Infrastructure (OCI)
- Re-imagine the templates, components, and style libraries used within Oracle Cloud User Experience, including leading workshops and participating in design reviews with senior leadership
- Lead information architecture restructuring project for OCI’s Console product, across 100+ individual modules
- Create user flows, wireframes, prototypes, and design specifications for industry-leading Cloud Infrastructure management software for Compute and Networking services
August 2018 to October 2022
Principal User Experience Designer, WorkForce Software (formerly User Experience Designer)
- Establish industry standard user experience practices and processes, expand the global UX team, and advance UX maturity within the organization
- Lead, mentor, and evaluate work products for UX team members, including teaching usability methodologies and developing Jr. designers
- Redesign 90s-era SaaS platform applications to deliver a modern, responsive, accessible, consumer-grade interfaces
- Partner with product, QA, marketing, services, and sales to inform and create design frameworks
- Conduct foundational and iterative usability research to inform design decisions and validate prototypes
- Create user flows, wireframes, prototypes, and design specifications
June 2015 to August 2018
Associate UX Director, Perficient Digital, Inc. (formerly Lead UX Architect, Senior UX Architect)
- Collaborated with UX Director and Brand Experience Manager on leadership activities, including mentoring staff, providing guidance on team and department growth, and contributing to sales efforts
- Conducted research and crafted design solutions for marketing, e-commerce, and B2B and SaaS applications within the automotive, insurance, medical, consumer product, and government industries
- Based on research, identified user and business goals to create balanced user-centered design
- Worked with clients to champion accessible design, performed audits, and created accessible design artifacts
- Created user flows, design prototypes, performed usability testing, and delivered wireframe specifications
- Managed multiple projects and maintained client relationships
April 2013 to June 2015
Director of User Experience, Deque Systems, Inc.
- Established user experience and accessible design practices, and built UX team
- Researched business and user needs and identified new product opportunities
- Identified personas and crafted interaction design for commercial accessibility testing tools
- Created prototypes, performed usability testing, and delivered wireframe specifications
January 2010 to April 2013
Principal User Experience Designer, ProQuest, LLC
- Led, mentored, and monitored work outcomes for a team of user experience designers
- Performed needs analysis and created interaction design for commercial web-based research tools
- Planned and conducted usability testing to identify baseline and usability improvement metrics
July, 2005 to January 2010
Independent Usability Consultant, Menlo Innovations, LLC and TecEd, Inc.
- Completed heuristic reviews and user/task analysis for client product
- Produced working prototypes and design recommendations based on user and business goal
- Moderated lab-based usability test sessions and published findings to clients
- Partnered with stakeholders and maintained client relationships